A mum claims her crying toddler was left “choking on his own vomit” in an accident and emergency waiting room.
Jessica Allen from Bransholme, East Riding of Yorkshire, said her son Robin was crying out in pain for five hours, before being told to see his GP at 3am.
The 19-year-old took her son to Hull Royal Infirmary at 8.45pm on Sunday as advised by the non-emergency number 111 as he was suffering with a high fever and a swollen testicle, Hull Live reports.
However, the mother and son waited hours to be seen before being told told by a doctor in the early hours he should see a GP instead.
Jessica claims her son was later diagnosed with a hernia, a serious medical condition that can be life threatening in some circumstances.
Hull University Teaching Hospitals NHS Trust, which runs Hull Royal Infirmary, has since apologised for their experience., but added that A&E is currently facing “significant pressures”.
Jessica said: “Five hours we have been sat here. 111 said he needed to be seen within the hour. He’s sat being sick and choking in the waiting room and still no doctor.
“My two-year-old was sat crying his eyes out for five hours.”
The mum said she had expected her son to be treated urgently given advice from 111 that he should attend the hospital.
She said they only left the hospital at 3am after a doctor said Robin should see a GP instead.
A GP later diagnosed her son with a hernia and a severe gastric bug, and has since been admitted to hospital, the mum said.
Jessica’s aunt, Wendy said: “The way they were treated is disgusting, he is just a baby and he was screaming in pain, yet nothing was done.
Jessica is a young 19-year-old working mum, they should not have been treated like that.”
A spokeswoman for Hull University Teaching Hospitals NHS Trust, which runs Hull Royal Infirmary, said: “We are sorry to hear of Jessica’s experience and that of her son, Robin.
“Our Emergency Department, including our Children’s A&E, have grown increasingly busy in recent months.
“Significant pressures are continuing throughout, and therefore waits of several hours in ED are not uncommon.
“Patients will always be triaged upon arrival at the hospital and seen and treated in order of clinical priority, not necessarily in the order that they arrive.