A WOMAN attacked by her husband shouted her address in a 999 call but was ignored — four minutes before he killed her.
Police watchdogs have now blasted the call handler after Victoria Bance, 37, was stabbed more than 20 times by Robert Bance, 53, in a row after a night out.
She had begged for cops to be sent before having to abandon her emergency call — but officers were not alerted.
The handler phoned back and Bance fobbed them off by saying nothing was wrong.
But Victoria could be heard in the background shouting their address.
A few minutes later, he rang 999 and said: “I have just killed my wife.”
He added: “I have stabbed her, she is dead”.
Police arrived within five minutes to find Victoria lying on their bed. She had a slight pulse but was pronounced dead on arrival at hospital.
She had suffered 23 knife wounds inflicted with a 17cm long Commando knife, including 14 deep stab wounds to her chest – any of which would have been fatal.
Father-of-eight Bance later told police they had rowed after she had told him to leave their home.
The watchdog report has now criticised the employee for not sending officers, not logging the incident on a computer and not even alerting a supervisor.
The report says they also did not register the incident on police computer systems nor even alert their supervisor to the desperate plea.
Judge Paul Darlow told Bance as he was locked up: “This was a merciless and prolonged attack and the terror and pain she must have experienced in those minutes does not bear thinking about.
“This was a murder committed in a cold and deliberate rage”.
Drunken Bance was jailed for life with a minimum of 15 years after he admitted murder at the house in Plymouth in 2016.
The couple had gone out for a night on the Barbican but the evening had turned sour when Robert Bance saw his wife talking to another man in the Three Crowns pub.
He had stormed off, leaving her to get home with no phone and no money.
During sentencing Plymouth Crown Court heard how Victoria had called police in the early hours of October 9, 2016 from her home but had abandoned the call.
Prosecutor Simon Laws QC stated that Victoria was able to cry out before there were beeps on the line as if someone was trying to grab the handset.
The Independent Office for Police Conduct included a tribunal could find the handler guilty of misconduct.
Devon and Cornwall Police agreed it showed “an inability or failure” to perform duties to a satisfactory standard.
But the watchdog agreed the force should address it “through performance, including a six-month action plan and mentoring”.
The force said it also proposed to review its call handler training.